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Phone Support Options
Cost
Medisoft V17 and newer: Phone Support (Covers Everything)
$159.00 per Hour
Medisoft V16 and older: Phone Support (Covers Everything)
$249.00 per Hour
Monthly Support Packages
Cost
(AA) Associates Package
  • Unlimited Medisoft Phone, Email, Remote Desktop Support Only
  • Covers errors and issues in Medisoft. Does not cover training questions.
  • 15% discount on file repair
  • Response Time < 48 hours

$99/month
(BA) Bachelors Package
  • 1 Project hour per month
  • Unlimited Medisoft Phone, Email, Remote Desktop Support
  • 25% discount on file repair
  • Response Time < 24 hours

$199/month

 

 

(MA) Masters Package
  • 2 Project hours per month
  • 10% discount on extra Project Hours
  • Unlimited Medisoft Phone, Email, Remote Desktop Support
  • 50% discount on file repair
  • Free install of Medisoft Updates
  • Response Time < 12 hours

$299/month

 
PhD Package
  • 4 Project hours per month
  • 25% discount on extra Project Hours
  • Unlimited Medisoft Phone, Email, Remote Desktop Support
  • Free file repair
  • Free install of Medisoft Updates
  • Priority Response time
    Call will be moved to the top of the support queue!

$399/month

 
*** Project Hours may be used for any of the following: Non-Medisoft Support, On-line Medisoft training, Networking, Software Installation, Template Design, Document Creation, and Custom Report Writing. All additional project hours are billed at a rate of $149/hr for accounts that have a support package.